The Shrewsbury and Telford Hospital NHS Trust Audiology Department is committed to providing outstanding Audiology Services throughout Shropshire for people of all ages

Our experienced Audiologists are dedicated to improving the quality of life for patients and their families by using the latest digital hearing aid technology, rehabilitation, support and advice.

We are accredited by the United Kingdom Accreditation Service (UKAS), which recognises quality for commissioners, providers and users of service with patient quality outcomes at its core.

The Shrewsbury and Telford NHS Hospital Trust provides a comprehensive Audiology service for deaf and hard of hearing people in the rural county of Shropshire.

Local Services

The two main sites are at the Royal Shrewsbury Hospital and the Princess Royal Hospital in Telford. Audiology services are also provided in various community clinics, which are located throughout Shropshire.

Digital Hearing Aids

We fit the latest digital hearing aid technology for all of our patients. There is more information about hearing aids on the NHS website.

For hearing aid repairs, servicing, and maintenance, we offer the following options:

• Post your hearing aids to the audiology department. Please weigh the package at the post office to ensure correct postage is paid and enclose the following details: your name, address, date of birth and the problem. We will return them by first class post.
• Drop your hearing aids off at either Royal Shrewsbury Hospital or Princess Royal Hospital Audiology department with your details. We can post them back first class or contact you when they are ready to collect. Please state your preferred option.
• Face-to-face appointment with a member of the Audiology team – please contact us to arrange an appointment.

For hearing aid troubleshooting tips and information on how to maintain your hearing aid(s), please visit c2hearonline.

Excellent Links to Support Services

Additional support services are available to help patients make the most of their hearing aids. You can read more about support services that are available in our Support Services page.

UKAS Register No: 7977 / Head of Service: Darren McHale.