Sara Biffen, Deputy Chief Operating Officer at The Shrewsbury and Telford Hospital NHS Trust (SaTH), said: “As has been widely reported, on Friday (12 May 2017) a large number of NHS Trusts were affected by a computer virus that was contained in an email attachment. Unfortunately, the virus was detected on a small number of machines at SaTH.
“As a precautionary measure, some of the Trust’s systems were suspended briefly in order to reduce any further risk. All of our systems, except for email, are available again.
“Our IT department worked tirelessly to minimise the impact of the virus and to ensure all of our systems were safe to use. No data or information has been lost or compromised.
“A very small number of MRI and CT scanning appointments were cancelled as a precaution whilst systems were down. All other clinics and departments were running over the weekend, although patients may have experienced delays whilst systems were temporarily unavailable. We apologise for any inconvenience this may have caused.
“Services are running as normal today and patients who are due to have appointments at SaTH are asked to attend as normal unless they hear otherwise.
“Our staff were fantastic and responded well to ensure our patients continued to receive the best care possible and I’d like to thank everyone for their efforts over the weekend and our patients for their understanding.”
UPDATE: 4pm Monday 15 May 2017
Our email system is still unavailable to external emails as a precaution. The system was restored for internal emails this afternoon.
If you need to contact us please use the number on your appointment letter or visit our contact page.
UPDATE: 5pm Monday 15 May 2017
Our email systems are now running as usual. We would like to thank everyone involved for their patience throughout the process.