Hayley’s Blog
Welcome to Hayley’s blog. Hayley Flavell is the Director of Nursing here at Shrewsbury and Telford NHS Trust and this blog provides weekly updates to keep patients, members of the public, colleagues and everyone else with an interest in our Trust informed.
We hope it helps you to understand more about the Trust, and how we work to provide the best possible care to our patients.
28 June 2024
I would like to start off my column this week with an apology to all our patients, their loved ones and our community after the Channel 4 Dispatches programme highlighted the challenging conditions in our [...]
20 June 2024
There are lots of incredible colleagues I work with on a daily basis but this week I would like to shine the spotlight on those who have joined the Trust and then followed a career [...]
5 June 2024
It is Volunteers’ Week which gives us the opportunity at our Trust to celebrate the incredible impact our volunteers have. We have around 300 volunteers in 30 different roles who give their time to support [...]
22 May 2024
We are coming up to a bank holiday weekend and I would like to encourage you to ‘Think which service?’ to ensure that you get the right help at the right time should you need [...]
16 May 2024
We welcomed the publication of the Care Quality Commission’s (CQC) report this week which shows that our Trust has improved its overall rating from ‘inadequate’ to ‘requires improvement’. This is positive news and shows the [...]
8 May 2024
Each year thousands of appointments are missed by patients, which means that others are waiting longer to be seen and it also costs the NHS money. In April alone, 1,000 patients did not attend [...]
1 May 2024
May bank holiday weekend is approaching and I would like to encourage you to ‘Think which service’ should you need any health care during this time. Our emergency departments (EDs) continue to be extremely busy [...]
24 April 2024
I would like to start my column this week by thanking colleagues who were involved in the launch of the first phase of the Trust’s major digital upgrade at the weekend. Work on the new [...]
17 April 2024
This week sees the exciting launch of a major digital upgrade at our Trust which will long term improve the care we provide for our patients. Phase One - a new Patient Administration System (PAS) [...]
10 April 2024
It is such great news that our patients are to benefit from thousands more operations when the new Planned Care Hub opens at Princess Royal Hospital (PRH) in Telford this summer. The hub is really [...]