It is Volunteers’ Week which gives us the opportunity at our Trust to celebrate the incredible impact our volunteers have. We have around 300 volunteers in 30 different roles who give their time to support our patients, colleagues and visitors and they all play such a crucial role in our organisation. There is also the many charities and organisations whose [...]
We are coming up to a bank holiday weekend and I would like to encourage you to ‘Think which service?’ to ensure that you get the right help at the right time should you need any health care. Our Emergency Departments (EDs) are extremely busy but even more so during bank holidays, so it is important to know which local [...]
We welcomed the publication of the Care Quality Commission’s (CQC) report this week which shows that our Trust has improved its overall rating from ‘inadequate’ to ‘requires improvement’. This is positive news and shows the good progress taking place at the Trust, but we recognise that we have more to do. We are now rated as ‘good’ for ‘caring’. The [...]
Each year thousands of appointments are missed by patients, which means that others are waiting longer to be seen and it also costs the NHS money. In April alone, 1,000 patients did not attend blood test appointments at Royal Shrewsbury Hospital, Princess Royal Hospital and the Community Diagnostic Centre in Telford, and Whitchurch Community Hospital. We understand that there [...]
May bank holiday weekend is approaching and I would like to encourage you to ‘Think which service’ should you need any health care during this time. Our emergency departments (EDs) continue to be extremely busy but more so during bank holidays. EDs are for genuinely life-threatening emergencies – for example chest pains or severe bleeding or burns. If you have [...]
I would like to start my column this week by thanking colleagues who were involved in the launch of the first phase of the Trust’s major digital upgrade at the weekend. Work on the new Patient Administration System (PAS) started on Friday – it is a mammoth task with colleagues working tirelessly to ensure its smooth transition. The PAS is [...]
This week sees the exciting launch of a major digital upgrade at our Trust which will long term improve the care we provide for our patients. Phase One - a new Patient Administration System (PAS) - will be introduced from Friday 19 April. It will replace the Trust’s 20-year-old patient administration system and involves over one million patient records and [...]
It is such great news that our patients are to benefit from thousands more operations when the new Planned Care Hub opens at Princess Royal Hospital (PRH) in Telford this summer. The hub is really starting to take shape and will provide a dedicated unit for our patients awaiting surgery, 52 weeks of the year. We are excited to welcome [...]
I am delighted to share the continued development at the Community Diagnostic Centre (CDC) in Telford. A new tele dermatology service has been launched which supports our patients in receiving a quicker diagnosis and treatment for skin cancer. A growing range of healthcare services are now available at the CDC, based in Hollinswood House, Stafford Park, which gives our patients [...]
As Easter approaches, please can I remind you to make sure that you order any of your repeat prescriptions in plenty of time for the bank holiday weekend. Please check whether you have your required supply of prescribed medication as some pharmacies and GP practices are closed over the bank holiday weekend. I would also like to encourage you to [...]
