You can find your nearest A&E on the NHS Website.

Your Options

The NHS offers many ways for people to get the right treatment. For more information about different conditions and treatments you can visit the NHS Website.

It’s a good idea to make sure your GP surgery, local Out of Hours number and NHS 111 are saved into your mobile phone so you can quickly and easily call for advice if you’ve had a minor accident.

For more information about services, you can visit the NHS Services webpage.

Pharmacies

In many instances, pharmacies can help. They can give advice and over-the-counter remedies for diarrhoea, minor infections, headaches, coughs and colds, as well as selling bandages and supports for minor twists and sprains.

NHS 111

Do you need urgent, not emergency NHS care in Shropshire, Telford and Wrekin? Then contact NHS 111 online or by phone at any time of day or night, to find out where you should go and when.

If needed, a fully trained health advisor will arrange for you to be seen at the Emergency Department (A&E) or at our range of other treatment units such as an urgent treatment centre or minor injuries unit.

Those walking into an Emergency Department without a referral from NHS 111 will not be turned away but may have to wait longer than someone who has already booked an appointment through 111.

These changes do not apply to Welsh residents who use the Welsh NHS 111 service.

Patients attending Emergency Departments in Shropshire, Telford and Wrekin will continue to be seen in relation to their clinical priority.

This is a new way of accessing urgent care in Shropshire, Telford and Wrekin to make sure everyone stays as safe as possible during the pandemic.

It will help the NHS manage the flow of patients when capacity in waiting rooms is much smaller than before, to maintain distancing and reduce the risk of infection.

It means you will get the right treatment, more quickly and probably closer to home as well.

If you need urgent treatment, go online at: 111.nhs.uk / or call 111. If you have a serious or life-threatening illnesses or injuries please dial 999.

Minor Injury Units (MIU)

People with injuries which don’t need emergency treatment, including cuts, sprains and rashes, can visit a minor injuries unit, where a wide range of non-urgent conditions can be treated. There are four Minor Injury Units in Shropshire:

• Bridgnorth Community Hospital
• Ludlow Community Hospital
• Whitchurch Community Hospital
• Oswestry Health Centre

Urgent Treatment Centres (UTC)

People with injuries or illnesses which don’t need emergency treatment can attend an Urgent Treatment Centre. These centres offer appointments that can be booked through 111 or through a GP referral and are equipped to diagnose and deal with many of the most common ailments people attend A&E for. They help ease the pressure on hospitals, leaving other parts of the system free to treat the most serious cases.

We have Urgent Treatment Centres located at both hospital sites (Royal Shrewsbury Hospital and Princess Royal Hospital, Telford). These are located within our Emergency Departments and are open from 9am-9pm seven days a week. Patients whose condition is non-urgent will be redirected to their GP or minor injuries unit.