19 July 2017

Shropshire’s acute hospitals are very busy and people are asked to think carefully about whether a trip to A&E, which can be stressful and time consuming, is really necessary.

The A&E Departments at the Royal Shrewsbury Hospital (RSH) and Princess Royal Hospital (PRH) in Telford have been very busy today (Wednesday 19 July 2017).

People suffering from minor illness or injuries are being advised to use other more appropriate health services and allow hospitals to focus on those people with serious conditions, who need to be seen urgently.

Alternative sources of care for non-critical ailments are:

  • Go to a local pharmacy – they can provide advice and treat a range of minor illnesses and conditions.
  • NHS 111 – Call 111 for free from any phone 24 hours a day 7 days a week, and you can quickly access appropriate health information and advice
  • Minor Injuries Units around the county can treat a range of minor conditions without the need to travel to an A&E department
  • You can also book urgent appointments at GP practices, often for the same day or if you are poorly out of normal working hours, you can call Shropdoc the GP Out-of-Hours service on 0333 222 66 55.

Remember: A&E is only for the most serious and life-threatening cases.

Debbie Kadum, Chief Operating Officer at The Shrewsbury and Telford Hospital NHS Trust (SaTH) which runs RSH and PRH, said: “Our hospitals are very busy today. It’s really important that people think carefully about alternative local services, which can avoid what can be a lengthy and stressful visit to hospital.

“Many conditions can be seen much more quickly using alternative services and A&E should only be used for the most serious injuries and illnesses.

“Pharmacies are often seen simply as dispensaries for medication, but pharmacists are experts in medicines and will use their clinical expertise, together with their practical knowledge to offer advice on common problems such as coughs, colds, aches and pains and can also help you decide whether you need to see a doctor.

“NHS 111 can provide medical help fast when it’s not a 999 emergency.

“As well as this, minor injuries units in Bridgnorth, Whitchurch, Ludlow, Oswestry, Welshpool and Newtown may treat you quicker than A&E for minor injuries.”

For more information visit: https://www.sath.nhs.uk/wards-services/urgent/